Title: Abandoning knowledge and behaviours - Healthcare managers' experiences of unlearning
Speaker: Dr Crispin Coombs, Programme Director MSc Management & Senior Lecturer in Information Systems, Loughborough University
The ability of healthcare managers to adapt and respond to change is vital to succeed in the contemporary healthcare environment. Change typically involves not only the learning of new behaviours, ideas or practices, but also giving up, or abandoning some established ones. Despite both these elements being equally important to change, there has been greater focus on processes of learning than there has been on processes of abandoning or giving up established knowledge and practices. This presentation addresses this neglect through an examination of empirical evidence from healthcare managers concerning individual-level processes of abandoning or giving up knowledge, which is more formally defined as unlearning.